Account Paperwork

Unverified Today, Cleared Later: Clubworld Casino Verification

Every licensed casino has to confirm who you are, and this one finishes the review in about 19 hours.

Start My Verification

MGA Licensed OperatorRegulated by the Malta Gaming Authority under license MGA/B2C/491/2007 since 2007.

Six Rows

Read the Check Before You Send Anything

Six lines settle who runs the check, what it takes and where help lives.

Who checks

Clubworld Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/491/2007

Review time

19 hours

Due by

Before the first withdrawal

Questions

[email protected]

Age floor

18+

Four Moves

Get It Cleared on the First Pass

Four moves show what to send and how to avoid a second round of emails.

Spotting the Upload Area

Open your account menu and look for the verification area, where the three requested items sit as separate slots rather than one mixed folder.

Before You Tap Send

Photograph the identity page on a plain surface with all four corners in frame, then check the glare before you commit the file.

Same Name Everywhere

Send a statement or bill with your name and address visible, and keep the card or wallet screenshot showing the same name as your account.

How Long Is the Wait?

Leave the tab alone once submitted, since the team answers verification emails within 8 hours and the full review lands around the 19-hour mark.

Upload Stage

Printout, Screenshot, Selfie: What Goes Where

Nothing here is a trap: each item has one job and one clear standard to meet.

Proof of identity

ConfirmsYour name and date of birth

Copy showsFull photo page, all corners, no glare

Proof of address

ConfirmsWhere you live now

Copy showsYour name and address, dated recently

Payment method confirmation

ConfirmsThe account you pay from

Copy showsName matching your casino account

Fix the File Before You Resend It

What Am I Missing Here? Cropping or filters hide the corners, the serial number and the photo, so the file cannot be matched to the player. Photograph the whole page flat in daylight Send the untouched original file

Fresh Date, Not Last Year. Anything past three months struggles to prove where you live now, because the address on it is older than the check allows. Use a bill issued within the last three months Pick a page that shows your name and street

Current, Not Expired. An expired passport or licence cannot confirm who is holding the account today, even if the face still looks right. Send a current ID with a clear expiry date Include the photo page and both edges

Show Where the Money Started

Clubworld Casino Ltd. holds license MGA/B2C/491/2007 from the Malta Gaming Authority, and that licence obliges us to know where player money comes from. Requests are routine AML work, never a sign that you are suspected of anything.

Depending on your case, the team may request one or more of the following:

Recent payslips from an employer
Bank statement showing salary credits
Tax return or income summary
Proof of a property or asset sale
Letter confirming a pension or benefit

Four Moments That Bring It Up

Why Does the Check Land on My Account Now?

Useful the moment a message about documents appears on your account and you wonder why.

Details That Do Not Agree

Your sign-up record and the paper in your hand tell different stories, so the team needs one more look and asks for proof of identity plus proof of address.

New Route, New Review

Adding a payment route you have not used here before brings a fresh check, because the team confirms the name on it matches the one on your account.

What Holds the First Payout?

Before any money leaves for the first time, the licence asks for a completed identity review, and the team requests proof of identity, proof of address and payment method confirmation.

When the Slip Looks Big

A sum well above your ordinary pattern triggers a closer look under anti-money-laundering rules, and the team may request proof of identity or payment method confirmation again.

Clear Answers, Faster Payouts

Your First Withdrawal, One Question at a Time

That nagging worry about sent documents, sitting payout requests and photo retakes, answered plainly.

At what point will you ask me for my documents?+

By the licence, the check is done no later than your first withdrawal. Clubworld Casino can also ask earlier, at registration or after your first deposit, so sending the three documents early gets the payout queue out of the way.

Who licenses Clubworld Casino and what is the number?+

The Malta Gaming Authority licenses Clubworld Casino Ltd. under MGA/B2C/491/2007. That licence is why the identity check and the source of funds question exist at all, and why they are applied to every player in New Zealand.

Can I send my documents from my phone instead of a scanner?+

Phone photos are fine, as long as the whole page is in frame and the print is readable. Lay the document on a flat, well-lit surface, avoid glare from a lamp and skip the flash, then send all three slots in one go.

My surname changed last year, will that fail the check?+

No, it just needs a paper trail. Send the new proof of identity plus a document linking the old and new name, and the mismatch stops being a mismatch. A short note to [email protected] with your account email saves a round of questions.

Are my documents safe once I upload them?+

Yes. Files travel over 256-bit AES encryption and are read only to confirm identity, address and payment method. If you want the detail on handling and your rights, [email protected] answers it directly.

Will I have to send the same documents again in a year?+

Usually not, once the check is closed. A fresh document is only requested if something on the file changes, such as an expired passport or a new address, or if a later deposit needs a source of funds look.